Contact Policy

1. Communication Channels

Support and project communication is available via email (contact@kraftreach.online) and through the contact form on our website.

2. Response Times

We aim to respond to all inquiries within 1–2 business days. Response times may vary during busy periods.

3. Project Communication

Active project updates and revision requests are handled via email. We maintain clear and structured communication throughout the project lifecycle.

4. Business Hours

Our team operates Monday to Friday. Messages received outside business hours will be addressed on the next working day.